Effective Date: September 8, 2026
Last Updated: September 8, 2026
Welcome to AI VCS (“AI VCS,” “we,” “us,” or “our”).
These Terms of Service (“Terms”) govern your access to and use of the AI VCS website located at www.ai-vcs.com (the “Website”) and any video production, creative, consulting, or related services provided by AI VCS (collectively, the “Services”).
By accessing the Website, submitting a project request, purchasing Services, or otherwise engaging with AI VCS, you agree to these Terms. If you do not agree with these Terms, please do not use the Website or Services.
1. Our Services
AI VCS provides AI-assisted video production and creative services for brands, products, e-commerce businesses, and other organizations.
- Creative concept development;
- Scriptwriting and storyboarding;
- AI-assisted video generation;
- Voice, sound, music, animation, and visual generation;
- Video editing and post-production;
- Video optimization for advertising, e-commerce, social media, websites, and other marketing channels;
- Creative consultation and production management; and
- Other services described in an applicable proposal, quotation, order, statement of work, or project agreement.
If there is a conflict between these Terms and a signed Project Agreement, the Project Agreement will control with respect to that project.
2. Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement to use the Services. If you use the Services on behalf of a company, organization, or other entity, you represent and warrant that you have authority to bind that entity to these Terms.
3. Client Materials
You may provide AI VCS with materials necessary to complete a project, including product images and videos, logos and trademarks, brand guidelines, product descriptions, scripts and copy, audio recordings, photographs, marketing materials, and other text, images, video, audio, data, or creative materials (“Client Materials”). You retain ownership of your Client Materials. You grant AI VCS a limited, non-exclusive, worldwide license to use, reproduce, modify, process, transmit, and otherwise handle the Client Materials solely as reasonably necessary to provide the Services, communicate with you regarding your project, maintain our systems, and perform our contractual obligations. You represent and warrant that you have all rights, permissions, licenses, and consents necessary for AI VCS to use the Client Materials as contemplated by these Terms.
4. AI-Assisted Production
AI VCS uses artificial intelligence and other automated technologies as part of its production workflow. Depending on the project, we may use third-party AI tools, software, platforms, models, APIs, cloud services, voice technologies, image-generation technologies, video-generation technologies, editing software, and other technology providers. You acknowledge that AI-generated content may occasionally contain inaccuracies, inconsistencies, artifacts, unintended similarities, or other imperfections. AI-generated output may not always be unique and may not be suitable for every intended use without human review and editing. AI VCS may use human creative professionals to review, edit, refine, direct, and optimize AI-generated content.
5. Client Review and Approval
Where applicable, AI VCS may provide drafts, concepts, scripts, storyboards, previews, or other materials for client review. You are responsible for reviewing and approving final deliverables before publishing, distributing, advertising, or otherwise using them. Unless otherwise agreed in writing, your approval constitutes confirmation that the deliverable meets your requirements. AI VCS is not responsible for errors, omissions, inaccuracies, or issues that were reasonably identifiable during the client review and approval process but were not communicated to us before final delivery.
6. Revisions
The number and scope of revisions included in a project will be determined by the applicable Project Agreement. Additional revisions, changes to previously approved concepts, substantial changes in creative direction, or requests outside the original scope may result in additional fees and may require additional production time. AI VCS will communicate material additional costs before proceeding where reasonably practicable.
7. Timelines
We will make reasonable efforts to meet agreed production timelines. Project timelines may depend on timely receipt of Client Materials, client feedback and approvals, changes to project requirements, third-party technology availability, technical issues, force majeure events, and other circumstances outside our reasonable control. A delay caused by the client may extend the delivery timeline.
8. Fees and Payment
Fees for Services will be stated in the applicable proposal, quotation, order, invoice, or Project Agreement. Unless otherwise stated: payment is due according to the payment schedule provided by AI VCS; deposits or advance payments may be required before production begins; additional work outside the agreed scope may incur additional charges; taxes, transaction fees, or other applicable charges may be added where required; and AI VCS may suspend work if required payments are overdue. All payments are non-refundable except where expressly stated otherwise in writing or required by applicable law.
9. Intellectual Property
As between you and AI VCS, you retain ownership of your Client Materials. Unless otherwise stated in a Project Agreement, upon full payment of all amounts due for a project, AI VCS grants or assigns to you the rights in the final deliverables that are specifically created for you under that project, to the extent such rights can legally be transferred. This does not include AI VCS’s pre-existing intellectual property, templates, workflows, processes, know-how, techniques, systems, tools, methodologies, third-party materials, stock materials, third-party fonts/music/footage/images/sounds, third-party AI model outputs or platform-dependent rights that cannot legally be assigned, open-source software, or general skills, knowledge, concepts, or techniques. Where third-party licenses apply, your use remains subject to those third-party license terms.
10. Third-Party Services and Assets
AI VCS may incorporate third-party services, software, platforms, music, stock footage, images, fonts, voice technologies, AI models, or other materials. Such materials may be subject to separate terms, licenses, usage restrictions, geographic limitations, attribution requirements, or other conditions. You agree to comply with applicable third-party terms. AI VCS is not responsible for changes, interruptions, limitations, or discontinuation of third-party services.
11. Prohibited Uses
You may not use the Services to create or distribute content that violates applicable law; infringes intellectual property, privacy, publicity, or other rights; fraudulently impersonates a person or organization; uses a person’s likeness, voice, or identity without appropriate authorization; is intended to deceive consumers or unlawfully manipulate audiences; contains unlawful, fraudulent, defamatory, or abusive material; facilitates illegal activity; or violates applicable third-party platform policies. AI VCS may refuse or terminate a project that we reasonably believe presents legal, ethical, safety, reputational, or compliance risks.
12. Confidentiality
If you provide confidential business information to AI VCS in connection with the Services, we will use reasonable measures to protect that information and will use it primarily for purposes of providing the Services. Confidential information does not include information that is publicly available through no fault of AI VCS, was already lawfully known to AI VCS, is independently developed without use of confidential information, or is lawfully received from a third party without a confidentiality obligation. AI VCS may disclose confidential information when required by law, regulation, court order, or governmental authority. If a separate confidentiality or non-disclosure agreement applies, that agreement will govern to the extent of any conflict.
13. Portfolio and Marketing Rights
Unless otherwise agreed in writing, AI VCS may identify you as a client and display publicly released final work created for you in AI VCS’s portfolio, website, presentations, case studies, social media, and other promotional materials. AI VCS will not intentionally publicly disclose confidential materials that you have clearly identified as confidential. If you require the project to remain confidential or embargoed, please notify us in writing before final delivery.
14. Website Content
The Website and its contents, including text, graphics, designs, logos, trademarks, videos, interfaces, and other materials, are owned by or licensed to AI VCS unless otherwise stated. You may access the Website for lawful business and personal purposes. You may not reproduce, modify, distribute, scrape, reverse engineer, sell, or commercially exploit Website content without our prior written permission.
15. Disclaimers
THE WEBSITE AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS TO THE MAXIMUM EXTENT PERMITTED BY LAW. AI VCS does not guarantee that the Website will always be available or error-free; AI-generated output will be completely accurate or error-free; generated content will always be unique; a particular creative result will achieve a particular commercial outcome; a video will produce a particular level of sales, conversions, engagement, or return on investment; or third-party AI or technology services will remain available or operate without interruption. You are responsible for determining whether a final deliverable is appropriate for your intended use, including advertising, regulatory, platform, legal, and industry-specific requirements.
16. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AI VCS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITIES, DATA, GOODWILL, OR REPUTATION ARISING FROM OR RELATED TO THE SERVICES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, AI VCS’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO AI VCS FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM DURING THE 6 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. Nothing excludes liability that cannot legally be excluded or limited.
17. Indemnification
You agree to defend, indemnify, and hold harmless AI VCS and its officers, directors, employees, contractors, and agents from claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising from your Client Materials; your breach of these Terms; your violation of applicable law; your violation of a third party’s rights; or your use or distribution of final deliverables in a manner not authorized by the applicable Project Agreement or third-party license.
18. Suspension and Termination
AI VCS may suspend or terminate your access to the Website or Services if you materially breach these Terms, required payments are overdue, your use creates legal, security, or reputational risks, you provide unlawful or infringing materials, or suspension or termination is otherwise permitted under a Project Agreement. You may terminate a project in accordance with the applicable Project Agreement. Termination does not affect rights or obligations that by their nature should survive termination.
19. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we may update the “Last Updated” date and, where appropriate, provide additional notice. Your continued use of the Website or Services after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.
20. Governing Law
These Terms will be governed by the laws of the Hong Kong Special Administrative Region, without regard to its conflict-of-law principles. Any dispute arising from these Terms or the Services will be subject to the applicable courts of Hong Kong, unless otherwise required by applicable law or agreed in writing.
21. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
22. Entire Agreement
These Terms, together with any applicable Project Agreement, proposal, quotation, order, and other documents expressly incorporated by reference, constitute the agreement between you and AI VCS regarding the Services.
23. Contact Us
If you have questions regarding these Terms, please contact:
Ai Creative Limited
Email: info@ai-vcs.com
Address: Unit 1508, 15/F, Office Tower II, Grand Plaza, 625 Nathan Road, Mong Kok, Hong Kong
Website: www.ai-vcs.com